Refund Policy

Overview

At Content Archive, we stand behind the quality of our digital products. We offer a 14-day refund period for the training, guides, and support materials included with your purchase. However, due to the nature of digital content, the video clips library is a non-returnable digital product.

Please read this Refund Policy carefully before making a purchase. By completing your purchase, you acknowledge and agree to these terms.

1. 14-Day Refund Period

We offer a 14-day refund period from the date of purchase for the training materials, step-by-step guides, and support resources included with Content Archive. This refund period allows you to evaluate whether our educational content and support meet your needs.

The 14-day period begins on the date of your successful purchase and payment confirmation.

2. Non-Returnable Digital Content

The Content Archive video clips library (100,000+ premium cinematic clips) is a non-returnable digital product. Once you have been granted access to the clips library, the content cannot be "returned" or "undownloaded."

Therefore, refunds cannot be issued for the video clips portion of your Content Archive purchase. This policy is in place to protect the intellectual property and prevent unauthorized distribution of our premium content.

3. Partial Refund Structure

If you request a refund within the 14-day period, we will refund the portion of your payment that covers the training materials, guides, and support resources. This represents approximately 50% of your total Content Archive purchase price.

This partial refund structure ensures fairness while protecting our digital assets from potential misuse.

4. Refund Exclusions

The following items are not eligible for refunds:

• Additional products purchased as upsells or add-ons
• Order bumps or special offers included with your purchase
• Subscription renewals (must be cancelled before renewal date)
• Purchases made more than 14 days ago
• Any downloadable content that has been extensively accessed or downloaded

Each product or add-on may have its own refund terms, which will be clearly stated at the time of purchase.

5. Invalid Refund Requests

This policy prevents abuse from individuals who may attempt to access the video clips library only and then immediately request a refund to bypass payment. Such requests indicate bad faith and will be denied.

We expect customers to genuinely evaluate our products and services before requesting a refund. Additional circumstances where refund requests may be denied include:

• Multiple refund requests from the same customer
• Evidence of content theft or unauthorized redistribution
• Violation of our Terms and Conditions
• Fraudulent payment or chargeback attempts
• Abusive behavior toward our support team

6. How to Request a Refund

If you believe you are eligible for a refund under this policy, please follow these steps:

Please note that we reserve the right to request additional information or documentation to verify your refund request.

7. Refund Processing Time

Once your refund request has been approved:

• Refunds will be processed within 5-10 business days
• The refund will be issued to your original payment method
• Depending on your bank or payment provider, it may take an additional 3-5 business days for the funds to appear in your account
• You will receive an email confirmation once the refund has been processed

If you do not receive your refund within the specified timeframe, please contact your bank or payment provider before reaching out to us.

8. Account Access After Refund

Upon approval of a refund request:

• Your access to the training materials and support will be immediately revoked
• Your account may be suspended or terminated
• You may not re-purchase Content Archive at a later date if there is evidence of policy abuse
• Any downloaded content must be deleted from your devices (though we cannot enforce this, it is expected as a matter of good faith)

9. Chargebacks and Disputes

We strongly encourage you to contact us directly to resolve any issues before initiating a chargeback with your bank or credit card company.

If you file a chargeback or payment dispute:

• Your account will be immediately suspended pending investigation
• We will provide evidence to your payment provider showing that services were delivered
• If the chargeback is found to be fraudulent, we reserve the right to pursue legal action
• Future purchases may be prohibited

Chargebacks should only be used as a last resort for legitimate disputes. Our support team is here to help resolve any concerns you may have.

10. Subscription Cancellations

For subscription-based purchases:

• You may cancel your subscription at any time before the next renewal date
• Cancellations must be made at least 48 hours before the renewal date to avoid the next charge
• No refunds will be issued for the current billing period
• You will retain access to the service until the end of your current billing period
• To cancel, log into your account and navigate to subscription settings, or contact support

11. No Results Guarantee

While we provide high-quality content and comprehensive training materials, we cannot guarantee specific results, income levels, or social media growth. Refunds will not be issued solely based on:

• Failure to achieve a specific income target
• Lack of viral content or engagement on social media
• Not reaching a certain number of followers or subscribers
• Changes to third-party platform algorithms or policies

Your success depends on many factors including your effort, consistency, creativity, and market conditions. We provide the tools and resources; you must apply them effectively.

12. Technical Issues

If you experience technical difficulties accessing our content or services:

• Contact our support team immediately at support@contentarchive.store
• We will work to resolve the issue within 48 hours
• Refunds will not be issued for technical issues that are resolved within a reasonable timeframe
• If we are unable to provide access to the purchased content, a full refund will be issued

13. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. The "Last Updated" date at the top of this page indicates when the most recent changes were made.

Your purchase is subject to the Refund Policy in effect at the time of purchase. We will not retroactively apply changes to existing purchases unless required by law.

14. Contact Us

If you have any questions about this Refund Policy or need to request a refund, please contact us: